March 2017 - Freedom of the Seas to Caribbean - Western
Royal Caribbean knows how to give a good cruise but 's rep really messed us up. We were not told that the $175 from and matched by Royal Caribbean had to be used 21 days before cruise so we lost that money. Our calls and emails to our rep went unanswered. We were sent a $50 hotel voucher which their website said was invalid and still did not get an answer from this rep. Very frustrating and will not be using again.