June 2016 - Norwegian Jade to Europe - Eastern Mediterranean
This was the worst vacation of our lives. so much so that we are considering making up compliant forum website to give other a people a voice and share there cruise nightmare experienced . The crew was not knowledgeable and was extremely rude. The food at the buffets was terrible. The shows were like a high school talent show.
It was both of our 50th birthdays and it was our 27th wedding anniversary. Our trip was ruined by both booking mistakes and the crew did not help us resolve anything and the non caring of of the ship’s crew for almost anyone's concerns was terrible, We also discovered an internet scam the ship is doing by not have internet yet charging everyone for it. We think the entire cruise industry must be exposed for this scam. We videotaped person after person complain and nothing was done. We took video of both the people and how the crew dealt with this situation.
These were not just our observations we had asked other people on board if they were experiencing the same things and many of them said yes and had other stories. Like a $2,000 charge for seeing the ships doctor after experiencing food poising from the ships buffet.
We have a travel blog that gets over a million hits per month and we do not have a cruise section but we are considering putting one in. This was our first cruse and last cruise but this trip is our 49th trip to Europe and we extremely experienced travelers.
When these concerns were brought up to the managers they did nothing but get us a reservation at one of the pay restaurants.
We feel that you should all feel ashamed about this. The only redeeming quality was hat the locations were nice and the ship was clean.