March 2016 - Jewel of the Seas to Caribbean - Southern
Let me start by saying the ship had one more voyage before it was to be completely remodeled so this has nothing to do with the condition of the ship. With the exception of our cabin attendant the majority of the staff were rude, unhelpful or simply ignored you. We were asked to change dining assignments to help accommodate a larger group which we did. Had we known what we were getting we would not. Corner, forgotten and cold food. Room service not much better. Took an hour to get half of what we ordered...sandwiches with no tops and salads with no dressing. Ports were nice.