February 2015 - 9 Night Eastern Caribbean (New York Roundtrip) Cruise on Norwegian Gem
Have been on the Gem before and done the itinerary. The staff (concierge, butler and steward) are so friendly, patient and overall excellent at their jobs. They anticipated our needs and responded immediately to any request. I use a small, collapsible wheelchair and they offered to help open, close and even push it to the elevator. We took the Explorer shore excursion in St. Maarten and it was delightful. They put the wheelchair on the bus and helped with it to the boat. They made everything so easy for us. We tried the Moderno restaurant and loved it. We also enjoyed our meals at Cagney's and Le Bistro. I needed a low sodium diet and they made sure to prepare the food salt free. We received wonderful personal service. The food in the main dining rooms was good but we missed having salmon as a "regular" on the menu. Also missed the braised lamb shank. But we enjoyed all our meals.