October 2015 - 14 Night Israel & Mediterranean (Rome Roundtrip) Cruise on Celebrity Silhouette
Cancelled Destination on Day of departure
The overall experience was good, Celebrity is a great company, they just really disappointed a whole ship full of customers that booked a cruise to the Holy Land but cancelled on the day of departure all the Israel stops. There was no communication other than a robot call and text to a phone. No options to cancel for future cruises, not really an apology by the staff which I am sure was not their decision. The cabin in Aqua Class is the highest before going to suite level and it felt really cramped, smallest balcony ever. The only recommendation was the food at Blu. This my second cruise with Celebrity first was the ship Reflection which seemed nicer, smooth and bigger spaces.