May 2016 - Navigator of the Seas to Europe - Western Europe
The Navigator of the Seas needs to improve in many ways if it wants to compete with other ships/lines.
The hallway carpets by the cabins (at least on Deck 6, where we stayed), are very stained. The cabin on the other hand, was very nice, clean and spacious.
Food is a major, disappointing area. The buffet at the Windjammer is the same food, day in, day out.
Service in the dining room is spotty...sometimes waiting for a tea can take a long time. The dinner and lunch menus were o.k....nothing special.
It wasn't until we complained about the slow service, that things improved, at least for us. We still heard many people complaining.
On this cruise, everything in the shops was taxed 20%, even though we were in international waters. When we questioned them, we really didn't get a complete answer. They said it was because the ship didn't go to a non-EU country.
Prices of goods and drinks were outrageous.
Smoking in the casino is an issue as well; the entire casino will smell of smoke, and you have to go through it to get to some other areas. Very annoying.
Our previous cruise on the Independence of the Seas was not fantastic, but compared to the Navigator, it turned out to be a lot better.
The Navigator is just not a great ship at all.
We were mostly in cold weather, and even though it has several swimming pools, not one has a (retractable) cover on it, so people were inside most of the time, which made it very crowded. Bar service or even finding a seat somewhere became a challenge.
The daily schedule, just like the food, was always the same. Many activities would cost you additional $$.
One very annoying thing, to try to get more $$ from the passengers, was the sale for the extra dining packages. You couldn't get away from it...even in the dining room, they would come and try to sell you the packages. Also, in the dining room, if you wanted better food, it would cost you.....you want a better steak...pay up...you want a lobster tail...sure...it'll cost you.
Mexican food would cost you $25.00 p.p. You want sushi....same thing.
RCL gets people on board with lower up front prices, but one there...watch out.
Chocolate on your pillow at night...forget it.
I could go on...but you get the picture....