henhansen

henhansen
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Joined: 03/02/2016
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henhansen's Past Cruises

Norwegian Dawn

February 2016 - Norwegian Dawn to Caribbean - Western

Great but Ultimate Beverage Package is not "Ultimate"

This was our first cruise. We purchased the Ulitmate Beverage Package which leads you to believe that all of your beverages (not including bottles of wine of course) would be complimentary. However upon check out we discovered that if you order "coffee with cream and sugar" at the Lavazza Coffee Bar, they give you and americano (shot of espresso with hot water added to it) with cream and sugar and you get charged $2.05 for every "coffee". A.) we should have been told that this was not coffee. B.) we should have been told it was not part of our Ultimate Beverage Package. C.) All beverages should be included in the "Ultimate Beverage" package. Also our supposed cabin boy never checked the soap in the shower dispenser so we were out of soap for the last 2 days. Other than that, the cruise was fun and all staff were vary courteous.

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received a helpful vote on their Norwegian Dawn cruise review - Great but Ultimate Beverage Package is not "Ultimate"

reviewed their Caribbean - Western cruise on Norwegian Dawn and gave it 4 stars!

added Feb 21, 2016 cruise on Norwegian Dawn to their profile.