helen3405

helen3405
Third Mate

Hometown: Sunny California
Joined: 08/23/2016
28
Cruises
1
Review
6
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About helen3405



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helen3405's Past Cruises

Vision of the Seas

August 2017 - 16 Night Transatlantic Westbound (Copenhagen To Cape Liberty) Cruise on Vision of the Seas

Liberty of the Seas

August 2017 - 7 Night Western Caribbean (Galveston Roundtrip) Cruise on Liberty of the Seas

Celebrity Infinity

May 2017 - 15 Night Panama Canal Westbound (Ft. Lauderdale To San Diego) Cruise on Celebrity Infinity

Radiance of the Seas

August 2016 - 7 Night Alaska Hubbard Glacier Northbound (Vancouver To Seward) Cruise on Radiance of the Seas

Crown and Anchor disappointment - added expenses.....

We've cruised with Royal Caribbean since the late 1990's, and have always loved the recognition we've received as loyalists.  We were greatly disappointed on this cruise after finally obtaining the Diamond Plus status.  The Loyalty Ambassador was flippant, and didn't seem to care that we didn't receive the perks that we had obtained at this level.  We had to go all the way to the Captain to get any sort of recognition, but we did (eventually, after attempts with the Concierge, loyalty Ambassador, Front desk, and then finally talking directly to the Captain at the "top of the Tier event" that we didn't get invited to).  Fortunately, the Director of Hospitality did reach out to us and seriously worked to resolve everything to our satisfaction.  It did unfortunately leave a sour taste in our mouths, which ultimately resulted in us cancelling two cabins in December with RCL.  As a RCL loyalist (we've paid for seven cabins on RCL this year alone), I'm now questioning the service, dedication to loyalists, and concern that RCL has to their frequent cruisers.  

Our room was tremendous, but the food in the Windjammer was of questionable quality, and disappointing in the formal dining room.  On the plus side, however, dining in the  specialty restaurants has NEVER been a disappointment.  I remember the days when the food in the formal dining room was as good as it is in the specialty restaurants without the added costs.

 

Gratuities are an additional expense that seem to keep going up and are almost as expensive as the cruise itself, so watch for those hidden extras if you are a first time cruiser.  

 

We were greatly pleased with the com booking website and the ease in booking as well as the additional perks that we were provided with.  This was our first booking with them after being loyalists to another travel agency for the past 15 years.  We are pleased to say that we are looking forward to having them as our new travel partner for future reservations with whichever cruise line we decide to book with.  We loved the shipboard credit, and spa credit that they offered for booking this cruise.  We will definitely use them again for future bookings.!Love

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Brilliance of the Seas

April 2016 - 14 Night Transatlantic Eastbound (Tampa To Barcelona) Cruise on Brilliance of the Seas

Crown Princess

February 2016 - 4 Night West Coast Getaway With Catalina Island (Los Angeles Roundtrip) Cruise on Crown Princess

Brilliance of the Seas

January 2016 - 5 Night Western Caribbean (Tampa Roundtrip) Cruise on Brilliance of the Seas

Liberty of the Seas

November 2015 - 12 Night Skyscrapers & Rodeos (Cape Liberty To Galveston) Cruise on Liberty of the Seas

Independence of the Seas

May 2015 - 7 Night Western Caribbean (Ft. Lauderdale Roundtrip) Cruise on Independence of the Seas

Freedom of the Seas

May 2014 - 7 Night Eastern Caribbean (Port Canaveral Roundtrip) Cruise on Freedom of the Seas

Serenade of the Seas

October 2011 - 7 Night Deep Southern Caribbean (San Juan roundtrip) Cruise on Serenade of the Seas

Liberty of the Seas

February 2011 - 6 Night Western Caribbean (Miami roundtrip) Cruise on Liberty of the Seas

Adventure of the Seas

November 2010 - 14 Night Transatlantic Westbound (Barcelona to San Juan) Cruise on Adventure of the Seas

Radiance of the Seas

July 2010 - 7 Night Alaska Hubbard Glacier Southbound (Seward to Vancouver) Cruise on Radiance of the Seas

Majesty of the Seas

July 2010 - 3 Night Bahamas (Miami roundtrip) Cruise on Majesty of the Seas

Rhapsody of the Seas

September 2009 - 16 Night South Pacific (Honolulu to Sydney) Cruise on Rhapsody of the Seas

Freedom of the Seas

August 2009 - 7 Night Western Caribbean (Port Canaveral roundtrip) Cruise on Freedom of the Seas

Zuiderdam

December 2008 - 10 Night Panama Canal Sunfarer (Ft. Lauderdale roundtrip) Cruise on Zuiderdam

Carnival Elation

August 2008 - 5 Night Baja Mexico (San Diego roundtrip) Cruise on Carnival Elation

Freedom of the Seas

December 2007 - 7 Night Eastern Caribbean (Miami roundtrip) Cruise on Freedom of the Seas

Amsterdam

June 2006 - 10 Night Gems of the Baltic (Copenhagen roundtrip) Cruise on Amsterdam

Monarch of the Seas

October 2004 - 3 Night Baja Mexico (Los Angeles roundtrip) Cruise on Monarch of the Seas

Celebrity Mercury

May 2004 - 6 Night Northbound Pacific Coast (San Francisco to Vancouver) Cruise on Celebrity Mercury

Splendour of the Seas

December 2003 - 11 Night Panama Canal Experience (Galveston roundtrip) Cruise on Splendour of the Seas

Voyager of the Seas

June 2003 - 7 Night Western Caribbean (Miami roundtrip) Cruise on Voyager of the Seas

Viking Serenade (RETIRED) 20048

January 2002 - January 14, 2002 Cruise on Viking Serenade (RETIRED)

Carnival Pride

December 1996 - December 29, 1996 Cruise on Carnival Pride

Carnival Pride

April 1996 - April 21, 1996 Cruise on Carnival Pride

helen3405's Tips

Cruise Hubbard Glacier -
Cruise Inside Passage, Alaska -
Radiance of the Seas Radiance of the Seas - The specialty dining at Chops has always been well worth the extra costs and comes highly recommended. We always book a specialty restaurant on our cruises!

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received a helpful vote on their Radiance of the Seas cruise review - Crown and Anchor disappointment - added expenses.....

received a helpful vote on their Radiance of the Seas cruise review - Crown and Anchor disappointment - added expenses.....

received a helpful vote on their Radiance of the Seas cruise review - Crown and Anchor disappointment - added expenses.....

checked in for the roll call for Aug 6, 2017 cruise on Liberty of the Seas!

checked in for the roll call for May 2, 2017 cruise on Celebrity Infinity!

received a helpful vote on their Radiance of the Seas cruise review - Crown and Anchor disappointment - added expenses.....

received a helpful vote on their Radiance of the Seas cruise review - Crown and Anchor disappointment - added expenses.....

added Feb 9, 2016 cruise on Crown Princess to their profile.

added Aug 9, 2008 cruise on Carnival Elation to their profile.

added Dec 9, 2008 cruise on Zuiderdam to their profile.