November 2015 - Norwegian Gem to Caribbean - Eastern
The cruise ship was recently renovated and was always kept thoroughly clean. The food, both in the common dining halls and especially in the specialty restaurants, was always very good and complimented by positive service. The excursions were well organized by the ship and logistics were always easy - we also lucked out and the two snorkeling experiences were fantastic, as we saw many sea turtles, sting rays, and even one barracuda.
However, there were two items that prevented this from being a 5 star review.
1) The cruise directors were clearly targeting the senior and family demographic on the ship, but seemed to have left out the young adult demographic. I went with my girlfriend and we made a few comments that the planned activities never seemed to be very interactive for 20-30's crowd.
2) The weather was poor for almost all but 2 days. While this was not the ship's fault, the outside activities that were cancelled left huge gaps in the day with not much to do. Simple planning for back-up activities inside would have made a huge difference.