grantleigh
Purser

Joined: 04/01/2016
1
Cruise
1
Review
7
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About grantleigh



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grantleigh's Past Cruises

Norwegian Epic

March 2016 - Norwegian Epic to Europe - Western Mediterranean

Great destinations but NCL failed to meet commitments!

Overall, we enjoyed the destinations.  NCL did not honor the meal package that was part of the purchase.  We also paid $359 for unlimited internet that didn't work for much of the trip.  Both of these issues were brought to the attention of NCL and we were told there was nothing that could be done. NCL claims that is responsible for the meal issue and that you shouldn't expect working Internet as the satellite is 22,525 miles away and is not dependable (they should tell you this when they sell it to you).

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received a helpful vote on their Norwegian Epic cruise review - Great destinations but NCL failed to meet commitments!

received a helpful vote on their Norwegian Epic cruise review - Great destinations but NCL failed to meet commitments!

received a helpful vote on their Norwegian Epic cruise review - Great destinations but NCL failed to meet commitments!

received a helpful vote on their Norwegian Epic cruise review - Great destinations but NCL failed to meet commitments!

received a helpful vote on their Norwegian Epic cruise review - Great destinations but NCL failed to meet commitments!

commented on a Norwegian Epic cruise review. - "Evelync, we did print everything.  While NCL agreed with our point of view based on what we had, they said that it wasn't their issue and it was P..." read more

commented on a Norwegian Epic cruise review. - "Honey1960,  the service was inconsistent (some amazing service and other not so much just depended on the person).  The food was good and we part..." read more

commented on a Norwegian Epic cruise review. - "Gina712, we needed Internet for various reason including a family member that passed during the cruise and the necessary communication between the..." read more

received a helpful vote on their Norwegian Epic cruise review - Great destinations but NCL failed to meet commitments!

received a helpful vote on their Norwegian Epic cruise review - Great destinations but NCL failed to meet commitments!