May 2015 - Norwegian Dawn to Bermuda
This was my first cruise to Bermuda on the Norwegian Dawn and I must say I found it to be a great experience except for one mishap...I found a large cockroach in one of my stateroom drawers! I reported it to the reception desk and they called the head of housekeeping who came to my cabin immediately. They also contacted pest control who used an "environmentally safe" product to take care of any further problems. They washed my clothes that had been in the drawer (free of charge) and sent me a complementary bottle of wine and chocolates. I feel that they did their best to rectify the situation. The staff aboard the ship was friendly and accommodating. The food was very good- lots of choices. My only complaint is they did not have many vegetables to choose from. The entertainment was terrific! I would definitely take another cruise on the Norwegian Dawn.