April 2016 - 7 Night Western Caribbean (Miami Roundtrip) Cruise on Norwegian Getaway
Getaway with getaway
golftee18
Third Mate
Joined 04/2016
1
Cruise2
Reviews68
Helpful VotesPast cruises
Norwegian Getaway
Sail date: April 17, 2016
The overall cruise was great. The customer service on board was excellent. We received a upgrade to our original room, from the 12th floor to the 9th floor. Not a upgrade, the bathroom was the upgrade, room was above a night club with loud music. Not able to sleep until AM, because of music. Brought this to the attention of customer service and they moved us to the 12th floor which was great. In addition they send us several bottles of wine and chocolate covered strawberries. Customer Service was outstanding.
Norwegian Jade
Sail date: January 15, 2017
Time in San Juan could have been longer. The noise level in the dining rooms & special restaurants were very loud. The location of Moderno was not good, located over the atrium area the noise from this area was very loud.
The food overall in the Garden Cafe was very good with a big variety of chooses.
Cruise tips
Norwegian Getaway
Do the speciality restaurants.
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The overall cruise was great. The customer service on board was excellent. We received a upgrade to our original room, from the 12th floor to the 9th floor. Not a upgrade, the bathroom was the upgrade, room was above a night club with loud music. Not able to sleep until AM, because of music. Brought this to the attention of customer service and they moved us to the 12th floor which was great. In addition they send us several bottles of wine and chocolate covered strawberries. Customer Service was outstanding.