April 2016 - Norwegian Getaway to Caribbean - Western
The overall cruise was great. The customer service on board was excellent. We received a upgrade to our original room, from the 12th floor to the 9th floor. Not a upgrade, the bathroom was the upgrade, room was above a night club with loud music. Not able to sleep until AM, because of music. Brought this to the attention of customer service and they moved us to the 12th floor which was great. In addition they send us several bottles of wine and chocolate covered strawberries. Customer Service was outstanding.