August 2016 - 14 Night Alaska (Seward Roundtrip) Cruise on Norwegian Sun
Overall good value but food and entertainment needs improvement
Hubbard Glacier was the best part of the cruise so when the itinerary was changed at the last minute and Sawyer Glacier was eliminated I was very disappointed. Nonetheless seeing Hubbard up close was amazing! Other port cities were nice to visit. Do a little research and you can see many things on your own without booking the expensive cruise excursions.
The food was disappointing. The breakfast and lunch buffet was the same everyday and seemed to be leftovers from previous day dinner. Dinner menu was very limited; only a few entrees changed each day and "classic" items were available every day. Entrees like lobster and rib eye which are complimentary on other cruise lines like Carnival were accessed an additional charge. Desserts were ok except a couple of nights when they served soufflé which was delicious. The chocolate dessert night was also ok.
No issues going to dinner whenever you wanted. No wait time.
Norwegian wine policy recently changed and guests can no longer bring wine on board without being accessed $15 fee per bottle even if you consume the wine in your cabin. Carnival allowed each guest to bring one bottle on board for free and you were charged $15 corkage fee only if you consumed it in their dining rooms. I don't drink much so being able to have a glass of wine in my cabin before or after dinner is nice. I wouldn't mind ordering off their wine menu but it was very limited and extremely over-priced for sub-par wine. I understand Norwegian wants to make money off alcohol but please provide decent and unusual wines without the crazy markup. You can't sell run of the mill bottom shelf wine which costs $8 at a wine store for $40-45. One last note on food. Was hoping they would serve baked Alaska for dessert since this was a cruise to Alaska but no! In fact couple of times when I order ice cream it looked like I ordered an ice cream shake because it was all melted.
The ship seemed to lack "vibe". I think it's because there wasn't a central area where guests can congregate. For example, during the early evening hours there was live entertainment in the atrium but the musicians were tucked away in the corner while the photographer people were trying to get guests to take professional photos in the main area of the atrium. But not many guests took advantage of this service so the main atrium while small was empty and musicians were playing in the corner that no one could see when viewed from different levels overlooking the atrium. Hence no "vibe." Other musicians would play in dark rooms with curtains drawn.
For the money the cruise was good value.