October 2015 - Navigator of the Seas to Caribbean - Western
have cruised with royal cribbean 10 or more times in the past decade. finally reached "platinum" status, which is supposed to make the experience much more pleasing. upon arriving for check in we were almost ejected from the platinum check in line because our set/sail/pass did not have the required "P" denoting our cruise level. kind employee "trusted us" to not be lying, so we were allowed to continue. had family with us who were in the "commoners" line. funny how they got thru the line faster than we did. next we had done the online our time dining reservation, but that did not show up on their computers on the ship so had to do that all over again. and did not get the original time requested. did not get the onboard credit we were supposed to get and were told that without our paperwork we were !!! out of luck. had to request soap during the voyage. several times.
seems like everytime we have sailed with RC they cut some service, apparently thinking that no one will notice down in steerage. well we have noticed and will not be going with them anymore. we paid A total of over $4500 for this cruise and were not pleased by anything except the food and service of the staff. end of report!!