October 2015 - Royal Princess to Caribbean
My husband and I enjoyed our 20 day back to back cruises of the Southern and Eastern Caribbean. The staff was excellent and I would give them all 5 stars. All of the room stewards were great! They would greet us in the hallway as we walked by (even though they were not our steward). Our room steward, Maynard always made sure that our room was clean, tidy and well stocked. He was attentive and tuned into our schedule of sleeping and leaving our room. The Symphony Dining Staff was outstanding. The staff was always pleasant and efficient in serving us. On our last night we sat at a table with 8 people and Joel was our waiter. They were doing the Baked Alaska Parade so he was short handed. The people at our table were very impatient and rude to him. He remained polite and professional under difficult circumstances.
The Horizon Staff was great. They were always friendly, cheerful and attentive.
I put 4 stars because we were not impressed with the layout of the ship. We have been on other Princess ships and were much happier with the layout. We were specifically unhappy with the inability to walk from one end and the ship to the other except on deck 7. We spent the first few days trying to figure out where we were and how to get to another part of the ship. Also there is not a stairway to go from the lower floors to the upper floors in the center of the ship. The Piazza is beautiful and we enjoyed all the activities that took place there. Lisa, the Cruise Director was one of the best that we have encountered and the entertainment was top notch. The Visa Lounge needs to have the oversized swivel chairs replaced with smaller, more functional chairs. It is very difficult to get in and out of them and they take up to much space. Most of the shows in the Vista Lounge were standing room only so providing more seating would help.
We are looking forward to a future cruise with Princess.