October 2016 - Norwegian Jewel to Mexico
Really ticked when arrived at ship and told it was no longer "legal" to bring canned soft drinks aboard - had taxi go out of way so we could purchase. Zero notification from NCL, but we are only Platinum. Purser's Desk personnel were less than helpful on the two occasions we had to interact with them. While the wait staff were all very friendly, the service in regular and the two specialty restaurants we used was slow. Regular dining rooms the food was nothing to get excited about. Room steward and other wait staff were fantastic. Spa staff were very nice as well. Overall, we were really disappointed in NCL and almost wish we did not have two more cruises booked with them. There were two really great shows and the captain was an incredibly humble and delightful man.
Gary Thrailkill, NCL #224535085