January 2017 - Norwegian Dawn to Caribbean - Western
"Improved" policies on NCL include disallowing carry on of sodas and water and charging $7.50 per day for Pepsi products only, charging a $139/person spa fee for many features that used to be included, taking an elegant dining room and having someone with zero artistic taste paint stripes, circles, etc. across formerly elegant prints, and finally replacing an indoor pool with additional high dollar cabins to further facilitate the separation of "classes" rather than supporting the wonderful process of allowing folks to just be people in community.
The staff, everyone we encountered, was wonderful, helpful, smiling, kind, etc. etc. as anyone could have imagined and hoped for. Our room steward was one of the best we have had in 64 cruises, a waiter in Venetian Dining Room was so great we made sure we got him again. The ship was clean, most things worked well, the entertainment was good and GREAT, the food was excellent, and the overall experience of the ship and staff were all one could hope for.
A couple of the "ports" were particularly disappointing. We travel at least a week a month and have for 25 years. One of the great experiences is getting to meet people where and how they live. Two stops were basically cruise line owned island shopping centers and had nothing to do with the actual countries of Belize or Honduras.
Overall, what's to gripe about when you get to spend a week on a ship with zero responsibility and being waited on. We will continue to cruise but will consider other lines a bit more favorably than NCL in the future.