December 2016 - 7 Night Western Caribbean (Miami Roundtrip) Cruise on Celebrity Reflection
The staff and crew of the ship were outstanding. The stateroom attendant, the wait staff in the Opus dining room, the Oceanview and Murano was superior. The Concierge director was responsive to our concerns. It was a great cruise!
The entertainment needs improvement. It needs more individual performers rather than the troupe shows.
Two things from other Celebrity cruises were missing and they were enjoyable. The Dancing with the Stripes event and the introduction of the Chefs and dining room staff on the last night were missed. The passengers cheered the Chefs and Maitre d's and waved napkins. It brought the cruise to a happy ending! They should bring those two things to the Reflection