April 2016 - 30 Night Circle Hawaii & South Pacific (San Diego Roundtrip) Cruise on Westerdam
Getting on board was a VERY BAD experience. About 500 people in line waiting to check in (most over 65 years of age) which took me THREE hours standing and waiting. There were plenty of seats available, and no one involved in the check in procedure was smart enough to pass out group numbers so people could sit and relax while those ahead could check in...
Once on board the crew and staff on the ship were very nice.
The ship itself needed to be fixed up, thread bare carpet on stairs, upholstery needed repair in crows nest, and a apparent window leak in the crows nest due to rain which made the crew put blowers on the carpet to dry it out 2 or 3 days.
Also, the air conditioning made several areas of the ship to cold for comfort.