February 2016 - 21 Night Southern Caribbean Wayfarer/Seafarer (Ft. Lauderdale Roundtrip) Cruise on Oosterdam
Our recent trip on the 21 Night Southern Caribbean Wayfarer/Seafarer was great. We enjoyed it immensely. Warm weather, good food and a wonderful staff on the Oosterdam. Would recommend this for everyone.
We only have one negative remark to make and that is about . We listened to your travel professional, Hollace G. and booked a guarantee room -- which we had never done on our previous 7 cruises -- what a mistake that was. We wanted a deluxe balcony -- Hollace said that it was better to do the guarantee in that category. I did say to her that we wanted a higher deck and she replied that she would put that request in for us. Well much to our surprise, we did receive a deluxe balcony on the Upper Promenade deck (Deck 4)!!! and it had an obstructed view!!!!! What good is a balcony if you can't see!!!!! This trip was booked in June 2015 and it wasn't a matter of dollars and cents. Needless to say we didn't get what we requested - and the obstructed view was never mentioned when we booked. Lesson learned -- never listen to the "travel professional" - book what you want or get "leftovers" from cruise line.
We did go to front desk to ask about room change but ship was entirely booked. We won't make that mistake twice. We booked a Transatlantic voyage with on the Royal Princess for October 2016 and selected our own mini suite.