March 2016 - 7 Night Western Caribbean (Miami Roundtrip) Cruise on Carnival Glory
Poor Service and Food Quality
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Carnival Glory - The Glory had a lot of problems. From Guest Services, Dinning, food, and entertainment. Guest services did not have enough people to handle all the requests, so the waiting time in line or phone call was over 45 minutes. Food quality and variety were lacking, except for the only paying restaurant
The 7 day cruise was really a disappointment. I had taken other cruises with other companies and it has been a very pleasant experience.
The 7 day cruise with Glory had a lot of problems. The entertainment was cancelled several times. There was no food quality. The fish, potatoes and others were like months old. The staff was disorganized and they all seem to be tired and in a bad mood. It seems like Carnival is trying to cut corners and you can tell that the service and quality are suffering. Thank GOD for food outside the ship!!!