gaineyajg

gaineyajg
Cruise Director

Hometown: Bristol
Joined: 05/13/2015
19
Cruises
8
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17
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gaineyajg's Past Cruises

Radiance of the Seas

November 2016 - Radiance of the Seas to South Pacific - Australia

Staff Good but Ship Not

The entertainment staff (especially Becca and Kevin), cabin steward (Yani) and Main Dining Room waiters (Ernesto and Vedasto) were good.

Although the itinerary was altered the ports visited were good.

Unfortunately there were too many other things that were not.

The ship needs some TLC, Some of the crew need to pay attention to their job more and not have to be asked to fill up their station when it is empty.

The head chef needs to pay attention to the make up of the passengers - when there are less than 10% of the passengers of Asian origin  why is there 50% of the food in the Windjammer Asian ? And don't say that's what the passengers want (as I was told) because we weren't given a choice from the start !!!!!

Finally the person who is in charge of the ship's TV programmes should be SACKED yes SACKED because he has insulted the intelligence of the passengers by broadcasting the same OLD (some black & white) programmes OVER and OVER and OVER and OVER again. Apart from the fact that sometimes the satellite programmes were lost so three or four channels were showing the same programme and the reception wasn't good either.

We were on the previous cruise as well and I have submitted a similar review for that cruise 31st Oct - 16th Nov 2016 Sydney to Perth but for some reason my review did not get published on cruiseline.com so if it doesn't get published this time I will have to put it on all the other internet media sites as it will then be obvious that the reviews are being selective !

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Radiance of the Seas

October 2016 - Radiance of the Seas to South Pacific - Australia

RCI thinks passengers have dementia

The itinerary, entertainment staff and entertainment and service was good but-

The ship needs some TLC (bare metal in the hot tubs and frayed carpets), the menu and quality of food was not the best (50% of food in The Windjammer was of Asian origin but less than 10% of passengers were Asian and the menu in the main dining room was not the best) and the TV was TERRIBLE (programmes were old some in black and white and same few programmes were repeated over and over and over and ship kept losing satellite signal which reduced programmes even further).

Not the best cruise we have been on and of the 5 different cruise lines we have cruised with RCI has gone straight to the bottom of the list.

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Celebrity Eclipse

April 2016 - Celebrity Eclipse to Transatlantic

Disappointing change of itinerary

We did not visit Bermuda so that we could avoid a storm and this disappointed many passengers especially as we have heard that other cruise ships did dock in Bermuda.

We were also unhappy about the alternative port of call selected as being Le Harvre.

This was a poor alternative considering we could have gone to The Canaries, Madeira, The Azores or ports in Spain and Portugal or even stayed overnight in Lisbon as we only had half a day there.

We also feel Celebrity is cutting back and this was our 7th cruise on Celebrity (and 16th cruise in total) and the 5th cruise on Eclipse and this was not as good as the previous cruises.

We were on the Norwegian Pearl a couple of weeks earlier and that was much better.

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Norwegian Pearl

March 2016 - Norwegian Pearl to Panama Canal, Central America

Great Cruise - shame about the cabin

Great ship, great crew, great, food, great entertainment and a great itinerary. Unfortunately the cabin is badly designed. Cannot stand up straight on my side of bed because folded up bunk bed protrudes from wall, table at end of bed prevents my wife from walking around her side of bed and cannot sit straight on toilet because it is too close to wall of bathroom. This was the only thing that spoiled a great cruise.

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Carnival Dream

March 2016 - Carnival Dream to Caribbean - Western

Nice ship - but cold

Carnival Dream is a nice ship with good crew let down by some of the food and some of the entertainment and having the air conditioning too cold especially in the dining room.

The production shows by the ships entertainers were good but the comedian / magician did tricks that weren't visible from the balcony and could not be heard very well. We were disappointed that there were two nights without a show in the main theater.

Some of the food was cold and not of the best quality.

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Norwegian Getaway

December 2015 - Norwegian Getaway to Caribbean - Western

Great Ship & Crew

The ship, crew and food are great on the Getaway only spoiled by some of the noisy and unruly passengers. The two main shows - Burn The Floor and Legally Blonde - were fantastic.

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Celebrity Eclipse

November 2015 - Celebrity Eclipse to Transatlantic

Not as Good as previous Eclipse cruise

Whilst this cruise on Eclipse was still good it was not up to our previous 3 cruises on Celebrity Eclipse. We got the distinct impression that Celebrity were cutting back. Previously we have had a beautiful Brunch in the main dining room with many ice sculptures and other displays but this time it was relegated to the Oceanview Buffet with just a couple of ice sculptures. Also we felt the Sky Lounge was under used for live entertainment and even when the weather got better there did not seem to be the outside entertainment on deck. We believe the dress code is soon to be discontinued and it was obvious that it was not being enforced at all on this cruise and we think this is a disappointing move.

 

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Queen Mary 2

June 2015 - Queen Mary 2 to Transatlantic

Queen Mary 2

May 2015 - Queen Mary 2 to Transatlantic

Not as good as we expected

Although this was a nice cruise it was no better than our experiences on Celebrity and NCL (this is our 9th cruise). If fact the selection of food in the buffet was considerably less than on either of the other two cruise lines we have experienced and again in the main dining room the quality of food was the same as others but the choice on the menu was about half. The crew were excellent and the guest speakers and the entertainment was very good.

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Celebrity Century

September 2014 - Celebrity Century to South Pacific

Celebrity Silhouette

April 2014 - Celebrity Silhouette to Transatlantic

Celebrity Eclipse

April 2014 - Celebrity Eclipse to Caribbean - Southern

Norwegian Star

October 2013 - Norwegian Star to Transatlantic

Celebrity Eclipse

April 2013 - Celebrity Eclipse to Transatlantic

Celebrity Eclipse

October 2012 - Celebrity Eclipse to Transatlantic

Norwegian Epic

April 2012 - Norwegian Epic to Transatlantic

Norwegian Epic

October 2011 - Norwegian Epic to Transatlantic

gaineyajg's Tips

Celebrity Eclipse Celebrity Eclipse - If you have goods confiscated at embarkation don't wait to collect them until you have left the ship as instructed on your debarkation instructions. Ours was not put on the ship in Miami and until I asked for it the night before debarkation no one new it was missing and then it was to late.
Carnival Dream Carnival Dream - Visit Pasta Bella the Italian section of the buffet it was usually quieter than the buffet and your food was cooked to order

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received a helpful vote on their Radiance of the Seas cruise review - Staff Good but Ship Not

received a helpful vote on their Radiance of the Seas cruise review - RCI thinks passengers have dementia

received a helpful vote on their Radiance of the Seas cruise review - Staff Good but Ship Not

received a helpful vote on their Radiance of the Seas cruise review - RCI thinks passengers have dementia

received a helpful vote on their Radiance of the Seas cruise review - Staff Good but Ship Not

reviewed their South Pacific - Australia cruise on Radiance of the Seas and gave it 3 stars!

added Nov 16, 2016 cruise on Radiance of the Seas to their profile.

reviewed their South Pacific - Australia cruise on Radiance of the Seas and gave it 3 stars!

added Oct 31, 2016 cruise on Radiance of the Seas to their profile.

shared a quick tip for Radiance of the Seas"Don't watch the TV"