May 2015 - Carnival Freedom to Caribbean - Western
Compared to other cruises, we did not care for this one. Carnival seems to have cut back on their staffing and service. We noticed that even though the staff was friendly, they all seemed excessively busy and we never felt there was time for them to 'connect' with the cruisers. There was a time that you would drink coffee out on the lido deck and the waiters would walk around making sure your cups were always full. We never saw that and we even had to 'bus' our own tables on several occasions. The bar service, especially in the casino,was poor, but again I believe it was due to understaffing. In addition, the bar drinks are too expensive. On a positive note, getting on and off the ship went smoothly, the entertainment was good, food was ok considering how many people they have to cook for. We really enjoyed the Guy burgers and fries. Out of the seven people traveling in our group, two became sick on the cruise and two became sick after returning home. I realize this is not uncommon since there are ao many people crammed together in one place, but it's just something I wanted to mention.