franksnapp
Purser

Joined: 06/22/2016
1
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About franksnapp



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franksnapp's Past Cruises

Amsterdam

June 2016 - Amsterdam to Alaska - Inside Passage

Very Good Cruise - Bad Agent

The cruise was very good - great room and service. The cruise staff were VERY friendly and accomplished. We did have a problem with 'noise' in our stateroom from chairs and tables moving on the deck above. The staff was sympathetic, but unable to stop the movement of furniture in the pool area by guests. We were very unhappy with - could not get our 'agent' to respond to emails and calls, and did not get what we were promised. Also felt we paid way above the rate we could have gotten elsewhere. We also had 'service' charges we were not expecting when we got our final bill. Also felt it was pretty cheap to charge for soda with meals.

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franksnapp's Tips

Amsterdam Amsterdam - Equip chairs and tables in pool area with 'silencing' slides. Include soda with meals without charge.

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received a helpful vote on their Amsterdam cruise review - Very Good Cruise - Bad Agent

reviewed their Alaska - Inside Passage cruise on Amsterdam and gave it 4 stars!

added Jun 12, 2016 cruise on Amsterdam to their profile.

shared a quick tip for Amsterdam"Equip chairs and tables in pool area with 'silencing' slides. Include soda with meals without charge."