June 2016 - 7 Night Alaskan Explorer With Tracy Arm Fjord (Seattle Roundtrip) Cruise on Amsterdam
Very Good Cruise - Bad Agent
The cruise was very good - great room and service. The cruise staff were VERY friendly and accomplished. We did have a problem with 'noise' in our stateroom from chairs and tables moving on the deck above. The staff was sympathetic, but unable to stop the movement of furniture in the pool area by guests. We were very unhappy with - could not get our 'agent' to respond to emails and calls, and did not get what we were promised. Also felt we paid way above the rate we could have gotten elsewhere. We also had 'service' charges we were not expecting when we got our final bill. Also felt it was pretty cheap to charge for soda with meals.