Ronaldo
Contributor Level: Deck Hand

Review by DRWandLDG

11-Day Adriatic Dream Cruise - Problematic cruise

In response to review, Ronaldo says ...

I was on this cruise as well.  I admit there were significant problems as we had no hot water for 3 days and a toilet failure overnight.  However, it was a great cruise with very good weather.  The Neptune Lounge concierge did an excellent job at addressing the mechanical failures which was a very adverse situation for them.  I found the food to be normal fare for HAL.  All things considered HAL DID try to compensate us with shipboard credit for the multiple inconveniences.  I was satisfied with these actions and certainly would cruise with HAL again.  (I also cruise other lines as well.).  The lesson here is to avoid a cruise ship just out of dry dock assuming you can get that information.  -- 
The Great Ronaldo

Tags: Holland America Line Europe - Mediterranean Zuiderdam

2 Answers

JusMe
Moderator
Contributor Level: Captain

Thanks for the fair review,  Im not sure I would be so generous to give 2 stars if I could not get a hot shower for 3 days and no flushing toilet for a day.  Your review hit on the highlights of the trip also and not just on the bad.

glomarrone
Contributor Level: Admiral

Thanks for posting your first review here.  I hope that you continue to post on the Website by joining in discussions.  See you on the Forum, I hope.

Reply

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