Contributor Level: Cruise Director

Review by johncanessa

Very good but could be improved

In response to review, CrusinTim says ...

Glad your cruise was good but I would like to point out the issue with the internet services. You can not compare a land based internet (WiFi) signal that uses a signal that is hard wired from the router like you did in comparing Starbucks to the one offered via satellite on an ocean going vessel that relies on a strong signal for reliable service. Even if you use the internet in one of the onboard kiosks (internet cafe) the service is very slow. Also, the internet server(s) onboard are being used by crew and passengers and the more people logged on at a given time will slow down the service even more. My suggestion, if your hell bent on using the internet while cruising, is to access it at off times such as early in the morning or late at night. Other than that, just put down the device and wait until you reach port and use a free WiFi service at one of the port shops (just follow the crew, they know where they are).


Tags: Royal Caribbean Vision of the Seas Europe - Mediterranean

3 Answers

Contributor Level: Purser

Thanks for the last comment.  That is fine.  If the Internet is not reliable I would expect it to be free.  If needed get additional receivers to connect.  Each receiver doubles the bandwidth.

Contributor Level: Cruise Director

Not a problem John, glad I could help. Although changing, the cruise lines explain that they have to subscribe to a satellite service for passengers to have internet access from a 3rd party so they pass a percentage of those costs to the passenger. As it is, internet service onboard is not a necessity but more of an amenity.  As ships are being built, and many going in for refurbs, internet service is being expanded to include more onboard hotspots, larger servers and many even offering the service for free. Princess is even expanding it's "Princess@Sea" app for tablets, laptops and cell phones which is service where you can have access to the onboard happenings and even have onboard internet messenger service between passengers. This service works on the ship ONLY. Although currently available on 2 vessels, Princess states they are in the process of rolling it out fleet wide.






Contributor Level: Captain

A good, balanced review -- Thanks, John.


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