This is basically for folks who have a few cruises under their belts...but anyone please feel free to chime in.  Any cruise line ever flat ripped you off?  their fault?  your fault?  and what did you do about it? how did it end up?  c'mon now, its only cyber....(and I don't mean a simple billing error...unless they refused to fix it....)

24 Answers

Yup. Every time we cruise I am ripped off. They force me to relax, try new foods, etc. when I could be behind my desk doing some good so my boss can make more money.

Actually, it looks like my boss is the one getting ripped off

My husband often says that first free cruise (that I won) has cost us a LOT of money (because of all the cruises since). Does that count?

So far that wasn't what I had in mind, but what the hey....hehehehe

Don't know if this counts but one time my boyfriend (at the time) saw an Alaska cruise on Princess going for $8 per person. Obviously a glitch but he booked it immediately for us along with friends of ours. Later, and I mean weeks or months later, Princess came back and said it had been a glitch and we each owed a few thousand dollars for the real price of the cruise. Mind you all of us work in cruise journalism/media and heavily cover the cruises we take with various forms of content, whether we are invited or pay for the cruise ourselves. Airlines usually side with the customer and take the loss when glitches like that happen. It kind of left a bad taste in our mouths that Princess couldn't do that, and that it took them so long to come back to us and tell us we owed more. I've never sailed to Alaska and was getting really excited about it. We didn't end up going. counts!! it tells you what they think of joe/jo passenger that doesn't have your resources or contacts.....yeh it was a glitch, and just mebbe you knew in your heart you couldn't get away with it, (mebbe) but even so, given your pedigree, you knew how badly it was handled.....

The only time I had an issue was on the long Princess cruise through Panama to Vancouver. It seems that that cruise was 2 cruises in one but when we booked it that was not mentioned. Needless to say, Spa packages were only for the first portion. We have learned since then, but the cruise line was of no help.

We did however, got a nice couple of bottles of wine from our TA upon our return.

I wasn’t ripped off, but happy I did a little research. Saw an Invicta watch on a cruise and really liked it. They were have a sale and it was marked down from $550 to $190. I thought good deal I’ll think about it. That evening looked on Amazon same watch $79. I spent the $79.

Now look kids, we simply MUST do better than this....reading thru some reviews and complaints almost at random would do better.....on the other hand, just mebbe a lot of us have become "educated consumers", or have been incredibly lucky....I can honestly say I have never felt ripped off monetarily...unless of course it was for a few excursions that weren't worth it...and ships that just get bigger and more crowded, I'm dealing with it...(but that's my decision too isn't it?)...naturally they don't care....

Don't know what the fascination is with watches on cruise ships....they're some kind of step above tshirts, except waaay more expensive, and, yes, usually not worth it or even competitively priced...

Sometimes those glitches pay off. Once I was looking for a last minute deal(it's December and we want to cruise in January, for us that is last minute) and saw an upgrade to a suite from a balcony for $4.95 a day. My DH said no way could that be right. I called our PVP (personal vacation planner) at Carnival and said "my computer says I can upgrade on a 7 day cruise at $4.95 a day. What does your computer say?" She said "that can't be right"and I hear her clicking the keys on her computer. Well it was right enough at that moment and we booked the cruise with our first suite for about $70 more than a regular balcony would have cost. So sometimes it is honored even if it is a glitch. Note the next day it was $49 a day.


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