I was disappointed on my recent cruise that I overheard SEVERAL people talk about tipping and NOT tipping. The gratuity added to the bill per day is nothing when split among all the crew who work day and night to take care of passengers, who at times, can be demanding and ungrateful! I always added something to the ticket even when the charge was 0.00 (with the cheers package for drinks). I also took cash along to give to crew members who were especially helpful and made our vacation more special. I don't suspect crew members are well paid and they are definitely over worked. A little something goes a long way to say Thank you!!!