Contributor Level: Captain

Thefts on the Rise ?

This was recently posted on another site.  Has anyone had similar issues ?



On July 13, 2014, my family and I sailed on the Carnival Breeze.  About 3 days into the cruise, I returned to my cabin to find the cabinet where the safe is located, open.  I opened the safe to count my money and found that $500 was missing.  Upon reporting this to Security (which is a joke), they proceeded to treat me as the criminal.  They searched my room, rummaged through my personal belongings, and searched my purse.  There ONLY concern was whether or not the safe was working properly.  Well, i'm not an expert on safes, so I don't know.  Although I don't believe it was working properly when you could press a button on the front and it would tell you the code.  

The next day, on the way to breakfast, we caught one of the housekeeping staff going through someone's bag 3 doors down from us.  We went to Security to report it.  Security followed us to deck 2 so we could show them the room, but refused to knock on the door and notify the people in that cabin.  So I took it upon myself to knock and let them know what had happened.  Lucky for them, they don't think anything was missing.  

While waiting to talk to Security that morning, I talked to a man about 10 rooms down from us and he also had money missing ($600) from his cabin.  After the cruise, another couple on deck 2, told me that they had money missing from their room.  

Carnival has refused to do anything about it, other than, so they say, talked to the housekeeping staff and they denied any knowledge of the missing money.  Well of course they are going to say that.  Really???  So after 9 cruises with Carnival, this was my LAST!  They say they value their customers, then they could at least offer me a discount cruise in the future, but they refused when I asked.  I was told there was nothing they could do.  Seems to me Carnival should be doing more about this since it happened to more than one person or one cabin.

CRUISERS BEWARE!!!!    DO NOT leave cash in your room!!!!   It is much safer if you keep it with you.  And always lock your balcony when you are not in your room!


6 Answers

Contributor Level: Captain

I personally have never had an issue. However, there are many sites that report unfavorably about the level of thefts on cruise ships. Experienced travellers are aware that there is a by-pass on all resort style safes. If the code is known, it acts like a master key as the safes are reset after every guest leaves the hotel, resort or cruise ship. I have mentioned before, that if you are concerned...use the pursers office for your valuables.

I carry a bit of cash on shore outings, and one credit card for shore expenses. other than that my extra travellers cheques are at the pursers office along with any jewellery we buy.

A little planning and caution go a long way to help you enjoy a great vacation.

Contributor Level: Admiral

I am not so sure that it is safer to keep so much money on your person all the time.  I would not be comfortable in ports with all that money on me.  How could I use the pool?  I am so sorry that this happened to you.  I hope that security found the thief and dismissed him/her.  Gloria

Contributor Level: Captain

It didn't happen to me.

I c/p'd it from another site.


sorry for the confusion

Contributor Level: Captain

Part of the problem is, all the safes have over rides or default codes. Often times it's all zero's.  Let's face it, staff needs to open the safe in the event you either, lose the card you used to lock it, manage to forget the code you used, or finally, lock the safe before you leave for good.   That was the case with us one time. The prior occupant locked the safe when they left.  Our steward said he would get his manager, but I had a hunch he opened it when we weren't around.

Contributor Level: Cruise Director

I've never had anything stolen but after my last cruise (Carnival Legend) my credit card information was stolen. It was the same card I used to lock my safe. I had 3 charges and 2 of them were a ridiculous times (pre-dawn). All were for some type of video entertainment. From now on I'll use an expired or canceled card for the safe

Contributor Level: Captain

Use an expired gift card.  Or a Starbucks card ( or similar )


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