Spin off discussion of Spa's

I have read many, many times that when going to the spa and you purchase a massage or whatever package you choose.  The guest gets bombarded with sales pitches about how ugly you are and how bad your skin looks.  Buy this miracle cream bla, bla, bla.  Why not just get what you paid for and walk the hell out?  Why even be remotely  polite and stay?

8 Answers

When I did a massage/facial, they tried selling me on the face wash... I was just like, I have to check with my in laws who are paying for this, thanks bye!

They do make you do this little "survey" and I remember I said I had cellulite (which woman doesn't?!) and she just was like "ohh no..." like something was wrong with me... I just ignore them and enjoy the service... If they get too pushy there is no tip or extra, because I paid enough for the massage.

That's so disappointing to hear. I've never done the spa so I can't speak to the experience. Now that I think about it my mom has done the spa and sure enough she bought this "wonderful cream". She did not express being pressured to make purchase says she loves the cream.

First of all, if I was insulted like that I would not pay for the service nor stay. Second of all, most people know that a spa can be like Mexico on steroids pushing product and just say no. Hard sell in any setting just needs to be firmly refused.

Everyone should try the spa experience at least once. It can be relaxing and rejuvenating,

When you go in for your massage or treatment, simply politely tell the attendant that you do not wish to buy anything and a sales pitch will not be appreciated.

A big chunk of their paycheck (as well as their job security) depends on their sales.

We love the spa.

I like the guys packages where I get a shave and a haircutHappy. But they can be pushy.

Now the trick is, on the first day, go to the spa and buy the Elermis lotions and rubs, We order those on line during the year because they are really good products. I then ask , not to be bothered for the rest of the cruise.

Now, bear in mind we have been on Princess for two long cruises and spent a lot of money at the spa. And even our short one we had a spa day--Ka-ching.....But the Elermis products are real good.

Hi ToddRohl - Yes some sales pitches are full court press. My mitigation strategy is pretty basic. From the outset of the appt... "I'm quite happy with my current regimen and do not need products. I am here to relax." Sometimes I'll add that if they quit with the sales pitch, I tip well... sometimes not. If they cross the line and start the hard sell, they won't get any additional tip from me. I also mention it in the post cruise survey and if it is really bad, I'll submit a comment card while on board.

I never do spa treatments. But, I have heard about these pressure tactics. I would just say please no sales pitches, I am not interested in purchasing anything. Just be firm, very firm.


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