Last month I heard that Regent suspended bookings, I believe, March through April. These sailings were refunded automatically with no action on the part of the guest.
Well, my July cruise to Greece (which I booked last year) had a Final Payment due on March 4th, and I hadn't heard anything from Regent regarding that sailing.
So Thursday (Feb 4, 2021) I called my Regent Consultant to let her know that I want to fully cancel my booking. Well, she alerted me to an email that Regent had just sent out an hour before I made that call. It read:
IMPORTANT INFORMATION REGARDING YOUR UPCOMING CRUISE
DATE OF ISSUANCE: FEBRUARY 3, 2021
Dear Valued Guest and Travel Advisor*,
Regent Seven Seas Cruises continues to closely monitor the COVID-19 coronavirus situation and the global health environment. We are modifying our payment schedule for voyages departing through July 31, 2021 — for any reservations that have not yet been paid in full, final payment will now be due 60 days prior to cruise departure date.
Invoices will not reflect the new final payment date. Cancellation penalties will remain at their current level until the new final payment date.
If you have questions regarding this matter, please contact us using the phone numbers below.
Regent Seven Seas Cruises
Regent Seven Seas Cruises Reservations Phone Numbers:
• United States / Canada: 1.844.4REGENT (1.844.473.4368) or (954) 776-6123
• United Kingdom: 02380 682280
• Rest of Europe: +44 (2380) 682140
• Australia / New Zealand / Asia Pacific: 1.300.455.200
• Latin America / Brazil: 0800 400-3132 or +1 (954) 940-7486
Well, I was rather surprised, because this was exactly what I was waiting to hear. I normally check my email every week. However, since I checked it the day before, I missed it on that day. So my Final Payment is now May 2nd. But if I cancel before then, then I'll be subject to the penalties as if the payment had not changed. Which I think is unfair.
After talking it out with my RC I decided to keep the booking, and wait it out. I have learned that those who cancel before such announcements are made become subject to cancellation penalties and fees.
I did tell her that I am not really motivated to travel abroad this year (as the CDC recommends against international travel), or any travel onboard cruise ships until the pandemic has been declared over. But, I will wait it out, and see what develops by summer.
Regent seems to be responsible one, by not sailing any ships; while others like Carnival - who seem to not care at all - just book anyway.
That said, good luck to us all!