Sail and sign Medallions.

From Cruise Radio .com:

New Carnival Technology Will Ditch Keycards

Carnival Corporation has announced that they have developed the world’s first interactive platform for guests, that will be able to transform their vacation into a more personalized and elevated level of service for millions of guests that sail aboard their ships.

What is it?

Photo: Carnival Corporation

The company has unveiled their Ocean Medallion; a wearable device comparable to MagicBands at Disney World or WOWBands from Royal Caribbean – but with a lot more. The quarter-sized disc can be accessorized with jewelry, clips, keychains, wristbands, or be simply carried in a guest’s pocket or handbag.

Powered by technology developed by Carnival that features a network of intelligent sensors and experiential computing devices, the Ocean Medallion will revolutionize guest service not only for the cruising industry, but the vacation industry as a whole.

What will it do?

The Ocean Medallion will:

streamline and expedite the embarkation and disembarkation process in port allow guests to access their staterooms as they approach the door (no keycard required) locate friends and family around the cruise ship enable guests to purchase merchandise without any transaction, cards, or paper deliver enhanced dining experiences based on food and beverage preferences power an array of interactive gaming and immersive entertainment experiences significantly enhance interactions with crew members and guests. How is it different?

Photo: Princess Cruises

The Ocean Medallion goes above and beyond the growing number of wearables used by theme parks and other vacation companies by leaving behind the required action of “tap” and ushering in a new platform for guest interactions.

To be as inclusive and easy as possible, the Ocean Medallion is the only accessory guests will need to elevate their experience not only onboard, but before and after each cruise with what Carnival is calling Ocean Medallion Class.

The Ocean Medallion pairs with an optional personalized digital concierge called the Ocean Compass: a digital experience portal available online, on smart devices, kiosks in home ports, stateroom TVs, on interactive surfaces located throughout the cruise ship, and on devices carried by all guest service hosts.

Coming Soon

The Ocean Medallion will debut on Princess Cruises’ Regal Princess in November 2017, followed by Royaland Caribbean Princess in 2018. The new Medallion Class on Princess Cruises will be rolled out over multiple years across the entire Princess Cruises fleet.

33 Answers

I only hope that it works better than the similar "watch medallion" they currently use in the Lotus Spa Enclave on the Royal. That thing only worked 1 out of 3 times ....

Going to CES in Vegas tomorrow and hoping to see it ....

Color my skeptical! If it works great, but think about all the retrofitting that has to be completed on all of the ships. At least you won't have to wear it on your wrist as an ugly plastic band all the time.

My biggest worry is the security of the device.

My device at the spa opened two other lockers with contents in them before I found mine ... not a good experience!

Oh boy. Not sure how I feel about these...

Definitely worried about security.

I will be asking for receipts on anything and everything to compare their invoices to.

this will be an epic fail. Wait to see how long the lines are at customer service. I'll keep the SS card. Thanks

You know if Carnival is thinking about it? They've already decided on keeping it like they've done with everything else they claim it's only testing.

I'm with you. It's going to be a nightmare embarkation day, Diamond and Platinum cruisers will be at the desk because it's not working and the FTTF will be behind them wanting to get into their room because they boarded and can't get in their cabin but they paid extra for it. It could be a great source of entertainment embarkation day.

Did they say if it's water proof?

I'm not liking what I read about it....... if you carry it in your pocket and its the size of a coin...... and you loose it?

I think they should do a permanent implant..... like the chips put in at the vet for your dog. Since it i a tracking chip, I wounder if it will sound an alarm when you go overboard ?

Fortunately, Princess will test it long before CCL has to mess with it. Even if they have already decided, it will be years to work out most of the bugs.


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