cRAcK
Contributor Level: Deck Hand

Royal Caribbean big disappointment

I met my girlfriend two years ago on a carnival cruise in the Grand Caymans, the main reason I chose this particular cruise was to go there & propose. Upon arrival in the Grand Caymans "the captain decided not to port", so $4,000 on a ring, $1,500 on a cruise, they are charging over $1,400 for "onboard expense" that they can't tell me what it was all on except the $796 for the unlimited drink package. They did reimburse the port fee for that port ($16). So after about $7,500 all I get is "I'm truly sorry" & $16...two carnival ships where at the same port, the same day & as we sailed away me & my girlfriend ate breakfast & watched one of the carnival ships port.....so I get to wait another year to take vacation & propose but they're "truly sorry"

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9 Answers

noname111
Contributor Level: Captain

I'm not following what the problem was...

The ship did not get into port, so you could not propose to your girlfriend and now you have to wait another year?

As for the on board charges, they have to provide you with a detailed accounting of your charges, so that didn't add up either.

cRAcK
Contributor Level: Deck Hand
Yea, I have to wait another year for a vacation if I want to do it there like I planned & I agree they're supposed go provide you with details but when they asked if I wanted a detailed account printed out I said yes & for some reason they said they couldn't do it at this time
cruznjan
Contributor Level: Staff Captain

Couldn't you have proposed on the ship? That would have been romantic.

noname111
Contributor Level: Captain

 

 

Awww... I see.  I'm sorry that did not work out for you.  We had a somewhat similar experience with a vow renewal. I hope the line steps up and helps straighten out the problem.  If it is not clear by now, call your credit card to protest the charges. That will get their attention.

Best wishes,

T.

 

mcapozziello
Contributor Level: Cruise Director

I'm sorry you couldn't propose. Try not waiting a whole year though. Marriage is full of compromise-if you can't be flexible your going to have a hard time. Your planned proposal sounded amazing but please trust me find another way-don't make her wait. Good luck!

P.S. Stick with Carnival

JusMe
Moderator
Contributor Level: Captain

Why not Pop the question now and use your next vacation as a honeymoon ?  You can pop the question even on a weekend trip to a close by beach.  She will be more happy to get the ring then care where you asked her and then honeymoon on the same ship where it all started.  Nothing in life goes as planned,   if you roll with the punches you will be a more relaxed happier kind of person.

 

BAK1061
Contributor Level: Captain

The only way I see this as a problem, is if she actually still lives in Grand Cayman and you were going there to see her and propose.  Otherwise, don't expect any sympathy.  Still not sure why you have to wait a year to propose. Hang the ring from the Christmas tree or something.  

glomarrone
Contributor Level: Admiral

So sorry to read how all your plans didn't work out.  

CrusinTim
Contributor Level: Cruise Director

Why did the ship not port? A captain doesn't just "decide" not to port as the fee's have at that point have already been paid by the cruise line for services at that port. There is the possibility the port was over-booked for ships and yes, that has happened before in Nassau and Bermuda.

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