Review not Verified

A couple of weeks ago, I submitted a review at

For some reason, it remains unverified. If needed, I can supply a scan of my SS card or other documentation to assist in the verification process.

(Also, is there some way I can go in and edit the post -- I am really not as illiterate as the post makes me out to be Big Smile)

44 Answers

BDRebel - the same thing happened with my reviews. I'm not sure what it takes to "verify" a review on this site but would also like to know. Thanks for bringing this up.

You have to use one of the site's agency partners to be verified.

Ahhh, got it. Thanks Glomarrone.

Yes, verified reviews on the site come through one of our cruise agency partners. We've attempted to manually "verify" other reviews upon request in the past but have had mixed results.

If you'd like us to consider a manual verification, email your cruise booking confirmation (sent to the same email address associated with your account) that clearly shows your ship/sail date/stateroom to us at We'll see what we can do.

OK - got it -- I misunderstood how they are verified.

Unfortunately, I have deleted the emails concerning the cruise, so I guess it will remain unverified.CryingBig Smile

What about e-mailing a copy of your sign and sail card that shows, name, Ship and date ? Just a thought.

I think I got it.

Good idea!

Good idea!

Me too. I wondered why my reviews were never "verified" even though I sent all kinds of documentation that we were actually on those trips. I just did another one yesterday and asked why no verification. Got this response. "Verified reviews come in via our partnerships with cruise travel agencies, who solicit their clients to write a review and can verify that they sailed on the ship. We've tried to do one-off verifications in the past but it's a very manual process and met with mixed results. I'm not sure when you sent documentation in the past, and why the reviews weren't verified as a result; if you can provide cruise confirmations (sent to the same email address as your account) or a copy/scan of your onboard cruise card for any of your reviews, we'll consider them for verification." My response:

"Hi, Thanks for the response. I now understand how this works, it didn't occur to me that you got verifications from the TAs. I wondered how you were able to do all that checking. Since I don't use a TA it probably will be best for me to just go the unverified route. I didn't realize so many cruisers were still using a TA. Years ago, in another life, I used to be professionally connected to the TA game, so I do know the pros and cons of it all, it was like a breath of fresh air for us to not have to use TAs anymore after the lines opened things up to direct bookings. Saved us a lot of grief and screwed up arrangements when we got rid of the third party.

Anyway, since I'm this far along I'll give this another shot. I might mention that I was on the "Roll Call" for this voyage as well, and upon our return you asked me to do a review. It seems to me that if one is on the roll call and receives constant reminders (which is nice) of the date of a forthcoming cruise and then at the termination of such is reminded to do a review, that would constitute reason enough for a verification ranking of said review. I'm sending three links, our final stateroom invoice with my cabin card."


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