Me too. I wondered why my reviews were never "verified" even though I sent all kinds of documentation that we were actually on those trips. I just did another one yesterday and asked why no verification. Got this response. "Verified reviews come in via our partnerships with cruise travel agencies, who solicit their clients to write a review and can verify that they sailed on the ship. We've tried to do one-off verifications in the past but it's a very manual process and met with mixed results. I'm not sure when you sent documentation in the past, and why the reviews weren't verified as a result; if you can provide cruise confirmations (sent to the same email address as your cruiseline.com account) or a copy/scan of your onboard cruise card for any of your reviews, we'll consider them for verification." My response:
"Hi, Thanks for the response. I now understand how this works, it didn't occur to me that you got verifications from the TAs. I wondered how you were able to do all that checking. Since I don't use a TA it probably will be best for me to just go the unverified route. I didn't realize so many cruisers were still using a TA. Years ago, in another life, I used to be professionally connected to the TA game, so I do know the pros and cons of it all, it was like a breath of fresh air for us to not have to use TAs anymore after the lines opened things up to direct bookings. Saved us a lot of grief and screwed up arrangements when we got rid of the third party.
Anyway, since I'm this far along I'll give this another shot. I might mention that I was on the "Roll Call" for this voyage as well, and upon our return you asked me to do a review. It seems to me that if one is on the roll call and receives constant reminders (which is nice) of the date of a forthcoming cruise and then at the termination of such is reminded to do a review, that would constitute reason enough for a verification ranking of said review. I'm sending three links, our final stateroom invoice with my cabin card."