DVCruise
Contributor Level: Captain

Raising Gratuities

Princess gratuities go up slightly in December.  Not enough to bother me...but it seems that trend has been increasing on all lines throughout 2016. Since a lot of the staff are grossly underpaid, does it bother you or not and does it impact the amount of tipping you do?

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8 Answers

AuntPinkie
Contributor Level: Captain

They are certainly underpaid by USA standards, however it seems that the increase in their pay would be better since the cruise prices are already increasing (in many of the lines). The passengers are getting less (once a day room service) and expected to pay more. It isn't a gratuity if it is required, it is an added fee.

Johngold
Moderator
Contributor Level: Captain

Monique and I are going to try to prepay the gratuities on the Cruisline.com cruise in Jan 2018. But, the tips charged by the cruise line go right to general revenues for that particular cruise. I know they are supposed to be shared by all, but that system is not always fair to all. Now that is just to cost of cruising for us. I bring extra for the room steward, waiter or waitress and other folks we tend to meet and deal with. 

When an employee of the cruise line, who deals with customer service, whether it be food service, liquor service or hospitality service, when they give you genuinely great service, they deserve and always get something extra,

Some cruise lines, while increasing the tip portion of the day to day bill, have given the cruiser the option of cancelling the tip. To me unless you got real and I mean really poor service this should not be an option.

So the short answer about tips is No it will not affect my tipping habits.

BAK1061
Contributor Level: Captain

It will reach a point where people won't feel inclined to add on extra gratuities. Especially if service continues to decline.   The feeling of, we pay $25 - 30 / couple/day but get lousy service is becoming pervasive.  Aside from our cabin steward, we seldom see the same person twice.   

Bubba54
Contributor Level: Captain

I would have to agree. As it stands now we still get pretty good service. But I have seen where there can be a big difference between ships and lines. Just our last two cruises, we were on the NCL Sun, the service was adequate nothing special. Our room steward we tipped extra. Then three weeks later we get on the Jewel, service was outstanding. We were tipping all over the place. 

meghad23
Contributor Level: Captain

The tipping is going up over all ships, and a lot rumble and grumble over it. I think it should just be built into the price of the cruise so people stop complaining. I think with how many hours they work and how hard, they certainly earn it. 

cruznjan
Contributor Level: Staff Captain

 

I agree.

BAK1061
Contributor Level: Captain

I don't think your tips go directly to your cruise staff.  I am pretty sure all gratuities from all ships  go into a general fund, and are then divide and distributed to the employees.  The former would be an accounting nightmare.   The latter makes it easier to do receivables and dispersements.   The best thing is, for the cruiselines, the gratuities received count as revenue, the dispersements count as salaries against revenue.  The taxes they are charged in the US are reduced by those salaries paid.    They actually bring in more revenue, and pay less in taxes.   Remember, even though their flags fly under Panama, and where ever else, their corporate offices are here.  They do pay corporate taxes.  Not as much as they should, but they do pay.

 

plus, all that extra revenue leaves plenty of room for skimming

glomarrone
Contributor Level: Admiral

I think like everything else, prices are increasing.  We always pay the recommended amounts and give a small amount more to the room steward and the servers.  My husband orders special request meals so they have to go back to the kitchen to pick them up plus get the next day's menus for him.  

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