Photo Upload Rules/Limitations?

Are there any rules or limitations to uploading photos?  I uploaded my first photo today but I can't seem to upload a second.

 

The only limit I have seen listed is the 5mb size but the ones I am attempting to upload are less than that limitation.

 

The behavior I am seeing is, I select my gallery, I find my image on my PC, I upload the image, I get a progress bar, the progress bar completes, and my image doesn't appear.

 

Just in case there was a 'lag' I have checked hours after my attempt but I am still not seeing it.

 

Thanks

Tags: Photo Upload Issue

10 Answers

I can't help with your problem, but you can contact the site staff by using the "Contact Us" link at the bottom of the page, under the "Company" heading.

Looking forward to seeing your pics!

Also, welcome to the forum.

I have been trying to post photos for a long time , it is just not working

Perhaps your photos are too large.  Reduce the number of pixels (resize.)

Some days the site just is resistant to input.  Sorry you're having a problem.  Hopefully, you'll get the help you need from the staff.  Good luck! Welcome to the forum!

Where are you trying to upload them to ?

 

or, the more grammatically correct; 

to where are you trying to upload your photos ?

Thanks for letting us know about the issue, Hauteden! Our team is working on a fix. Could you send us the second photo file that you were trying to upload to hello@cruiseline.com ? 

Hey Hauteden, if you see this can you send to that same email what browser you were using, what page you were trying to upload to from the site, and any other details you can give us about it? Our dev team can't quite pinpoint the problem yet until we have this information.  Thanks! 

@CruiselineSarah

 

Will do.

@CruislineSarah

 

Email sent.  I apologize as my webmail freak out a bit an didn't confirm email was sent.  You may have received multiple copies.

Thank you! We got your email :) 

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