CrusinTim
Contributor Level: Cruise Director

Review by PreserveGlacier

Security service needs to improve

In response to review, CrusinTim says ...

I would recommend that you contact NCL directly to try to recover your items. It is unlikely that anyone from NCL will read your post here on this site. I also recommend that you contact the moderation team here on the site to edit your post and remove your personal information (name and address). With identity theft in today's world, I wouldn't recommend that you ever post data such as your name and address on ANY website blog. I do have a question, you keep bashing NCL security for not notifying you of the items removed from your luggage. You have indicated you had no intention of opening it until after the cruise. How would NCL know this? I do not know anyone that has cruised with a suitcase that didn't contain items for their cruise.

Tags: Norwegian Cruise Line Norwegian Sun Alaska - Gulf of Alaska

3 Answers

Johngold
Moderator
Contributor Level: Captain

I will agree with Crusin Tim in the matter, to a degree..... 1st .. after travelling anywhere , Once I get to my destination I check all the luggage I checked in to the airlines. I've lost  a few items to luggage handlers, mostly some cheaper type gifts and souvenirs. I got re-embursed  from the airlines. My wife had a special bottle for her sisters on her first cruise... she got a note and the bottle back at the end of the cruise.. The security teams have a job, and if you had opened up to check your case, you would have probably got the stuff back right away once you explained the situation. Contact the security dept. of the cruise line. This blog and site cannot do this for you.

glomarrone
Contributor Level: Admiral

I agree that you should contact N cL about the missing items.  I think that we all learned a lesson from your misfortune .  Gloria

SimonCommunity
Moderator
Contributor Level: Captain

I've edited the review to remove the member's contact information, and I strongly suggest she contact Norwegian to hopefully be reunited with the confiscated items.

Reply

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