CrusinTim
Contributor Level: Cruise Director

Review by nitinhotel

One Port Short

In response to review, CrusinTim says ...

I am getting tired of people who post dissatisfaction because they missed a port due to a sick or injured passenger! When does the "it's all about me" attitude stop. Do you really think these passengers wanted to be sick or get injured onboard. What if it was you or a family member? Would it be OK to have the ship divert to have them taken care of? When we did our Trans-Atlantic crossing last April, we skipped Bermuda due to bad weather, did I complain? NO !! When we changed our itinerary due to that missed port and went to the Azores instead where we weren't expected and there were no excursions available, did I complain? NO !! When we had an at sea medical evacuation due to a passenger with severe appendicitis, and we lost time because the ship had to turn around to meet the helicopter thus changing the amount of time in the next port, did I complain? NO ! Actually, the day after evacuation of the passenger, the Captain made an announcement that she was doing fine and recovering after surgery, you could hear the whole ship cheering! You didn't get "JACKED" by Norwegian. People that post things like this are just inconsiderate to anyone else because they think the world revolves around them.

Tags: Norwegian Cruise Line Caribbean - Eastern Norwegian Escape

7 Answers

BDRebel
Contributor Level: Captain

By all accounts, and in your own words, you had an excellent cruise, but had to miss one stop (Bahamas) due to a medical emergency, and for that the line gets only 1 star?

MnSqAtSea
Contributor Level: Cruise Director

If I do say so myself, you summed up my feelings exactly. Why blame the cruise line when a "medical emergency" changes things. Heck, those situations change peoples lives daily. Would you blame bride and groom if "god forbid" one of their fathers or mothers had a medical emergency and the wedding had to be postponed and you travelled across the country to go to the wedding? NO, you wouldn't!! You still have the time with friends and family. As with your cruise, you still had the rest of your cruise!!! Enjoy it, and next time, prepare for "anything". Things happen in life. Get over it! As a matter of fact, I hope you don't cruise NCL again, I'd HATE to be sitting at a dinner table with your over opinionated, self indulging, self centered attitude!!! Just my humble opinion.

Johngold
Moderator
Contributor Level: Captain

If you could possibly re do your review. While it is unfortunate that you missed a port, please enlighten us as to other aspects of your cruise experience. You indicted that this is your first time cruising, yet only one star is shown. What measure was used to establish the one star.

Reading the cruise contract that you receive should have indicated that there are times that some ports may be missed or changed due to circumstances.

I hope you fill us in on what went right. and I hope you cruise again.

JusMe
Moderator
Contributor Level: Captain

So..... "great food" "great service and housekeeping" ‚  but only one star because you missed one port due to a medical emergency? ‚  ‚  ‚ Wow, ‚ that is harsh to give such a poor rating to all those hard working staff that gave all that "Great" food and service.

cfaithh
Contributor Level: Third Mate

There were 2 medical emergencies that one we sped up and arrived 5 Hours early so the passengers couldn't understand why the ship was slowed down for the extra day at sea and not sped up again to make port

cfaithh
Contributor Level: Third Mate

There were 2 medical emergencies that one we sped up and arrived 5 Hours early so the passengers couldn't understand why the ship was slowed down for the extra day at sea and not sped up again to make port

noname111
Contributor Level: Captain

While it is disappointing to miss a port, we have missed many in our years of cruising and never did it result in our overall rating of the cruise going down to a one star. ‚ In light of your otherwise positive review (save for guest relations comment), I do not understand why such a low rating. ‚ Hopefully your next experience will be better.

Reply

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top