Margieskiis, who wrote the critique, is my wife. I felt I needed to add one final thought to her comments. Getting of the Epic at Miami is fair, but once you pass out the terminal doors, it is horrible. The people there are not at all helpful and you are pretty much on your own (with the 4500 other folks that got off the ship. Oh...use the restroom before you go through customs because onece your through there are NO RESTROOMS and you cannot renter. Norwegian doesn't care about you at that point. Worst experience of any cruise we have been on!!!!