portech1
Contributor Level: Purser

Review by lerianix2000

Over Priced,No Variety in Foods, Poor Customer Service

In response to review, portech1 says ...

I went on the same cruise and agree with your comments on the food. We didn't want breakfast the last day because we were tired of the same food every single time. I will add that we also thought that the service was well below other cruises that we had been on.

Tags: Norwegian Cruise Line Caribbean - Western Norwegian Epic

3 Answers

JusMe
Moderator
Contributor Level: Captain

I agree with both of you about the food and poor service in the MDR.  The extra pay restaurants were very good but the MDR was the worst food I have had on a ship.  Other reviews mention the food and service as poor also,  so it is not just us. 

CrusinTim
Contributor Level: Cruise Director

WOW!!! So sad to hear. At one time, NCL was considered top shelf when it came to cruising. Granted, I haven't sailed NCL since 1995 but back then, it was EXTRA special! Now, from the reviews I'm reading on the various vessels in the NCL fleet, something has most definitely gone wrong!

JusMe
Moderator
Contributor Level: Captain

in 1998 NCL became part of Star Cruises, subsidiary of Malaysia-based Genting Group.  I think that is when it started to decline.

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