JusMe
Moderator
Contributor Level: Captain

Review by scober42596

Cruise Experience

In response to review, JusMe says ...

Was the canceled shore excursion booked through the ship or on your own ?    I had the same issue when booking my own excursion on St Lucia :-(

Tags: Norwegian Cruise Line Norwegian Dawn Bermuda

6 Answers

noname111
Contributor Level: Captain

Thank you for posting your review!  I'm interested to know if the cancellation was an NCL-booked excursion too.

scober42596
Contributor Level: Third Mate

I booked my excursions with NCL.

I book these a month or two before we go.

They did refund me, but the day was lost.

However, due to the steering problem on the ship which was no big deal, we did get to spend another half day in Bermuda so all was not lost.

 

noname111
Contributor Level: Captain

scober42596,
Thank you for clarifying.  I understand what you mean about the day being lost. It has happened to us as well. We got a refund but it was no consolation to the fact that we could have done something else with our time other than sit around all morning.

JusMe
Moderator
Contributor Level: Captain

So the ship was at fault.   I would hope that besides a refund they should have also given you dinner for 2 in a restaurant or a bottle of wine or ruining your day. 

glomarrone
Contributor Level: Admiral

Sorry to read that the day was ruined for your husband because of a cancelled excursion.

scober42596
Contributor Level: Third Mate

In the end it all worked out for we got to spend a half day there the next day.

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