Does Frank Del Rio realize that NCL is not an upscale line ?  For the second time in 5 months he is raising gratuities, up to $13.50/pp/pd for regular cabins.  $15.50 for suites.  Combine this with the new a la carte dining pricing, and room service charges, and you have the makings of a very short tenure. NCL customers are loyal, and are kind of used to being nickel and dimed, but this is getting out of hand.

What the hell is this guy thinking ?