Curious season cruisers that might read this review by the way your mother should never be in that situation period tighten that up a little. In this situation should she have to pay gratuities at full cost or at least at a reduced compensated rate looking at the photos they may have a gripe or two.
Review by Katbeatina
In response to review, TERRI1962 says ...
"Royal Caribbean International is really good for the Caribbean especially for first time cruisers and families. The ships are liked by active young-minded cruisers and solo cruisers of all ages, and families with toddlers, children, and teenagers who enjoy mingling in a large ship setting with plenty of life and bright lighting everywhere. The food is more about quantity than quality."
Doesn't sound like a haven for those in their advanced years to me.
So sorry that so many things went wrong. I do think that it is a shame when passengers have to wait out in the sun when the temperatures could be in the 80-90s. It happened to me once. I hope that the next cruise that you & your mom go on has less problems.