galinacosmetics
Contributor Level: Second Mate

Review by BamaCoder

NO DIVERSITY

In response to review, galinacosmetics says ...

There were plenty on this trip to make you happy. It's all your mind set and expectations. If you want every little detail being perfect, then sit at home. Just think what it takes to make everything work & being organized for 3 thousand people ... and away from the land. Divina crue did pretty good!!

Tags: MSC Cruises Caribbean - Western MSC Divina

10 Answers

MSCCruisesUSA
Contributor Level: Second Mate
We're sorry to learn that you weren't completely satisfied with your experience. MSC Cruises prides itself in customer service and we would like to learn more. Please send an email to our Customer Service Department at customer-srvc@msccruisesusa.com with detailed information.
BamaCoder
Contributor Level: Second Mate
Thank you for actually reading the reviews. I will give further information via customer service
WeCruiseToo
Moderator
Contributor Level: Captain
Big kudos to MSC for acknowledging reviews – regardless of content!
BamaCoder
Contributor Level: Second Mate

This is my experience not yours please comprehend that.

WeCruiseToo
Moderator
Contributor Level: Captain
My intent was not to disparage your review in any way. I was sincerely thanking MSC for responding to a guests negative experience. I’ve seen other companies only acknowledge positive reviews online in the past.
BamaCoder
Contributor Level: Second Mate
My humble apology... Thank you for clarifying.
DavidDT
Contributor Level: Third Mate
that indeed is a major rip off - no black waiters in BLACK CRAB.
Not even speaking of such a disgraceful thing as no towel sculptures.

So ... is it "The entertainment on the ship was good"
OR
"The entertainment department most definitely needs to step up their game"

This is one moronic review indeed
squeeky33
Contributor Level: Third Mate

The shows were good,,but only one show no comic or anything.. piano bar staff was rude to me. Food was awful. i was on her sister ship in Greece last year Facinasia and this was a big disappointment.. i think they should stick with European Food instead of American food done all wrong.. meat was always too week done, my cabin was too small smaller than i expected, and they would not move me.. doing the cruise too cheap i guess to expect much. going on NCL next time sadly i cant recommend to clients in America, beautiful ship.. needs better food and service

BamaCoder
Contributor Level: Second Mate
I agree completely. I will definitely use another cruise line this October.
glomarrone
Contributor Level: Admiral

Sorry that you had a bad experience.  I'm glad that mine was wonderful.  I think that the reason that they do not have comedians is because of the multiple number of languages spoken by passengers.

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