Have you ever sailed on a cruise and the steward neglected to stop by and introduce himself/herself? We had that happen on only one cruise. I am assuming that we just kept missing each other. After a few days and he had not stopped by, we began to inquire of other stewards if ours was around saying that we just wanted to meet him ; he never seemed to be there. We communicated through notes left in the stateroom. The service was excellent and he fulfilled all our requests but we never saw him. How strange!