"DON'T CRUISE WITH THEM"! Well, I have sailed with RCI 3 times out of 13 cruises and had a great time every sailing. We've had such great times with RCI that we rebooked our sailing on the Oasis of the Seas for this May. It is the first time we have ever booked twice on the same ship. Your experience is unfortunate but to get 25% OBC (I figure that to be at least $200) and an additional 25% off a future sailing is more than sufficient. But that is my opinion. You also failed to mention the FREE alcohol they offered AND the reason you missed Coco Cay was due to weather. I think you should stay open-minded regarding RCI for your future cruise plans. If you are decidedly against ever sailing with RCI again, can I have that 25% discount?