Loyalty perks being hurt due to low prices ?

Okay, this is my theory, take it for what it’s worth.

Cruising has become very popular, and VERY affordable. As ships get larger, and more cabins need to be sold, rented weekly really, prices have dropped drastically over the years. So, here is what has happened. Loyalty points, and how they are awarded, and what you get, have suffered. Here is an example that hit us. On NCL, you get one point per nite. However, you were able to double your points several ways: Book a suite, book a Haven cabin, or, our favourite, book at least 9 months prior to sailing. Now, with affordability, cruiselines sell out many months in advance. I no longer receive double points for early booking. They don’t have to offer it because they know the cruses will sell out early. If I wait too long, I won’t get a cabin, forcing me to book early anyway ! In addition, the Haven must be booked at full price. If you get a deal, like a bid upgrade, you only get one point.

A couple of years ago, my wife and I each received 2, dinners for two in a premium restaurant. That’s 4 nights in premium options. Now, it’s 1 voucher per stateroom ( or maybe it’s 1 each per stateroom ), either way, premium dining is cut at least in half. Now, on a 7 day cruise, 2 nice dinners is enough. But on a 10 day cruise.......on one of their larger ships........No. Especially since it was the food that was a disappointment on our last trip in April. We felt as if we were being chased into the premium restaurants.

We still get 1 bag of free laundry, each. Chocolate covered strawberries in cabin and a bottle of sparkling wine in cabin. Plus a few other things.

Oh, ships’ pins ( our gift on arrival ) are no longer available.

Has your favourite CruiseLine changed their loyalty program ? Do you bother to check ? I’d love to know.

11 Answers

I think, given the choice, I would choose low prices over loyalty perks.

Low prices don’t stay low for long

I am a Diamond member on RCCL they still have good perks

I am only a gold cardholder on Princess and Carnival. Other than a whole bottle of water, I receive virtually no perks. That is why I favor lower prices, no matter how temporary.

Perhaps (probably) after a few more cruises I may change my mind.Big Smile

Carnival still has a "logo gift" for Platinum and Diamond level cruisers. They have however, stopped inviting Gold level to the "repeaters" party. They have started giving only one plate of strawberries ( or whatever treat decided by them) per stateroom; this is a good thing as two was too much. To my knowledge, Carnival never did double earned points; so that isn't an issue there.

I would generally choose low price over perks as what is offered really does not sway me too much. However, if it was something outstanding I would certainly go for the perks LOL

NCL also recently revamped their point system in that it takes more points now to move up categories and they have added 2 new categories, Platinum Plus and Ambassador. My wife and I just attained Gold on our last cruise. Under the new system our points would only bring us to Silver. However they allowed anyone to keep what they had so we still have gold but need more points to get to Platinum. Ah well.

They havent offered double points or days in the last 8 years I've been cruising on their ships. They did change their rewards level program though. I went from Blue to Gold and to Red in just 3 cruises. And the Gold level has lost out on the most and was booted out of the repeaters party YAY, I did get the invite on my second cruise.

I've never had any regrets on it

Royal Caribbean Diamond Lounge free drinks & snacks

every day 4:30PM - 8:00PM

Speaking of Diamonds..... I wonder what Zy is up to ?


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