Seems to be all the rage...miss a port, and  pay me...what?   Now lets be clear, we're not talking about disembarking the ship day...that can get really ugly...plane connections missed, etc...and even then, while there is cruise line policy, it becomes tricky.   What I am  talking about is your average day, possibly two, in a touristy kind of destination.  Captain decides weather is bad.  Or mechanical issues...what do you think they owe you? Tour refunds? (how about if you bought them on your own?) OBC's? Outright cash refunds?  and for the last, how much? I know there's policy on that too, but it seems  to vary widely...and how you approach it seems to matter.  Been there done that.

17 Answers

The obvious would be the port fees that they charged you and any tours or excursions that you purchased through the cruise line. After all that is one of the perks of paying the extra that the cruise line charges. Other than that I do not think people are entitled to any compensation. If the cruise line is being nice and depending on the circumstances it is usually in the best interest of the cruise lines for PR purposes to offer something but for a simple missed port because they could not tender well .. nothing for that one other than the port fees and any excursions purchased through the cruise lines.

As long as I get my port fees back, I will be disappointed but satisfied.

I agree the only thing they might be "obligated" to refund are the port fees. However, when the "policy" seems to vary from one line to another they are creating their own problems. People seem to think that those ports are the only reason they cruised. And its hard to disagree. Suppose it included Rome, and they didn't make it. Extreme example I grant, but possible. Compare that to a hole in the wall, like ROATAN.

No obligation except maybe port fees and definitely excursions.

I like Roatan, as well as Jamaica and Bahamas.

Even so, I would not expect anything other than port fees (and ship sponsored excursions) refunded.

Other than port fees, I don't think we are owed anything. Regarding private excursions, I have never been charged for a tour when the ship didn't port. When Celebrity cancelled Israel on a cruise, the first we knew was when our tour provider emailed us to say that he had processed a refund for our deposit. In 30+ cruises we have missed ports sometimes but I have never expected compensation. Things happen, and if a certain city was essential I would take a land trip there.

Interesting take. as I stated, I agree that those port fees (and any excursions booked thru the cruise line) are due an out right refund. NOT an OBC, by the way..Having said that, its one thing when WE feel that way, because this aint our first rodeo...but y'all know when something untoward happens, what folks think they deserve....and sometimes, the cruise line caves...being caring and sympathetic.... like we all know they are...especially the suits upstairs at headquarters.

We have missed a lot of ports in our cruising history and the port fees and taxes are what we expect and usually what we get. We have seen some major melt downs because of missed ports, One the couple was to be married on the beach with some family meeting them there and others on the ship. We missed the port due to a security situation and the couple didn't know what they we going to do. They did get married on the ship, with a nice reception. I don't know if the cruise line comped it or if the cruise line sponsored the original wedding. I just know some things happen and in he end all turned out as it needed to.

All Im saying is that all ports are not created equal. Nor is the reason for being there, or on that particular ship..A missed destination wedding? whats that worth? Same as an excursion thru the jungle? Laying on a beach? Or that mebbe folks should just magically "know better" isn't like you can catch the next plane..or rent a car...

Doesn't really matter I guess...Im in single digit countdown mode...need to get to Walmart for some odds and usual....

Good information to know ahead of time. This is why when you book a private excursion, make sure you are able to get a refund due to a missed port.


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