glomarrone
Contributor Level: Admiral

How Do You Feel About NCL Charging A Service Fee For Room Service?

Starting May 1, NCL began charging $7.95 for room service on all their ships?  How do you feel about this?

Tags: NCL NCL Room Service Fee $7.95

12 Answers

Johngold
Moderator
Contributor Level: Captain

Well, We all knew this was coming. I'm guessing that those who use the service on a regular basis, will certainly have something to post. As for me, if the service is good and the quality of the food is great, that may not be a bad thing. We have all become aware of more and more charges  coming after the cruise is booked. Once you book at a GREAT price, one must be aware that other charges will apply. Now, as for frequent cruisers, they may get perks like free room service as a reward for many bookings.

I'm going to guess that in the not so near future, we may get e-mails from the lines we use, to book now and get the following services free...... Time will tell.

JusMe
Moderator
Contributor Level: Captain

I wounder if the Room Service charge will hold for guest that are quarantined to the cabin with Noro Virus ?

For me Part of booking a balcony cabin is to have breakfast on the balcony on sea days.  I also use room service on some port days if we have an early excursion booked and do not want the lines at the Lido or the slow service at the MDR.

I guess it will depend on the charge,  if it is per item menu charge like at a hotel or if it is a $ 5.00 charge per delivery.  I can see that room service takes up a lot of crew time to cook orders special and to deliver them to the cabin. 

If they charge they will have to step up the service,  no long wait time after ordering, getting the order correct and a better room service menu.

Whats next a "Resort Fee" for use of the pool and hot tubs like some hotels charge.  Cruising may be going the way of the cafeteria,  you pay for just the items you sign up for.... shows a charge,  room service... a charge,   Pool.... a charge,   Gym... a charge.  When they start charging for bath tissue I'm done.

Johngold
Moderator
Contributor Level: Captain

You can always bring your own TP.Yummy

glomarrone
Contributor Level: Admiral

The fee is not per item but is a flat fee.  Only once did I ever use room service and that was because we were forced to do so.  Our excursion left before the breakfast venues opened.  So, this fee would not affect me at all. Perhaps meals will arrive sooner with a fee now being charged.   Let's not joke about that resort fee.  I have had that fee automatically added to my hotel bill even though I just slept overnight and did not use any of the facilities. 

JusMe
Moderator
Contributor Level: Captain

So if it is $ 7.95, a polite way to say $ 8.00,  with tip it is $10.00.

This is a win win for NCL.   Either they make $8.00 for food that would have been free in the buffet or they do not have to have the manpower to deliver it.

glomarrone
Contributor Level: Admiral

It may be a win - win for NCL but if they lose passengers because of it then they will be losers.  Let's hope other cruise lines don't jumb on this wagon. 

SailorettePatti
Contributor Level: Second Mate

Oh, crumbs! Although we always tip, now room service is $10.00 (incl.tip) for a $5.00 pizza! (I must say, the oven stone pizza on NCL is quite delicious). You knew it was coming. Nickel-and-diming from start to finish. It's vacation time. Be Aware, Prepare and Indulge.

CPC
Contributor Level: Third Mate

This is a rip off. Cant believe it. I have taken 7 cruises with Norwegian and this clearly is not fair. We are already being forced to tip all personnel and now this. WHat is next? To charge for suitcases like the airlines?

TravlinArchitec
Contributor Level: First Mate

Does not affect me, BUT - I really really really don't like this nickle and dime attitude the cruise lines are going to. What originally attracted me to cruising was the top quality ALL INCLUSIVE concept. They are doing themselves a diss-service in the long run. 70% of us are REPEAT (big time here) cruisers. Sooner, than later, we will miss the "old days" and go elsewhere.

Lyniepearl
Contributor Level: Purser

I think the person that asked, "what happens if you are confined to your cabin" is a very legitimate question. If you are confined to your cabin for some reason then I think your food should be delivered free, as food is part of the price you pay for your cruise. We have booked a balcony for this cruise but I guess we will be using it at other times than breakfast.

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