glomarrone
Contributor Level: Admiral

Have you ever not taken a cruise based on terrible reviews?

I was interested in taking an MSC cruise more out of curiosity than anything else.  I had taken a lunch/tour on the Lyrica and loved the elegant ship.  When I check the reviews on MSC, they were all mostly negative.  So I hesitated to book a cruise.    Finally I decided to go on the Poesia, a few years later and loved it.  In fact, when the new Divina debuted, I cruised her and was even more pleased with the brand new ship.  I would happily cruise MSC again.  

Tags: Ship reviews

15 Answers

BAK1061
Contributor Level: Captain

Bwahahahahahahahahahahahahaha !  You're kidding right ? Me, not take a cruise ?

Bubba54
Contributor Level: Captain

Nope, I look at reviews with a grain of salt.

Ewoodspark
Contributor Level: Captain

Reading cruise reviews requires careful consideration. You can read 10 reviews with 50% saying how wonderful the cruise was and the other 50% saying it was rubbish. I do find that a lot of passengers expect every single element of the cruise to be perfect. This quite honestly can never be the case as there is always likely to be some hiccups along the way. Unfortunately, these issues are blown up and the good bits are forgotten. Most cruise ships are not top of the range, even if you go in the top price suites, but a lot of passengers expect them to be whilst only paying basic fares. You get what you pay for and I wish that passengers would stop complaining so much and writing awful reviews

BDRebel
Contributor Level: Captain

If a line has 100 reviews, and all of them are bad, then I would look elsewhere.

In most, if not all, cases, this is not the case. If there is a recurring theme in the bad reviews ( or the good reviews for that matter), then I may base a decision on those reviews. If a review appears to be nothing more than a rant or a "fanboy" post, then I will probably disregard it.

JusMe
Moderator
Contributor Level: Captain

I do read reviews of ships before I book a cruise.   I have looked at some ships that have a lot of bad reviews and if the bad reviews all hit on a few of the same topics on multiple cruise dates then I have booked a different ship.   All cruise lines seam to have a ship that gets bad reviews.  

 

The reviews can change over time as the crew changes.  I had been on one ship that was in need of some repair and cleaning,  the next time I was on her it had a new captain and the ship was spotless and looked new. I had a good cruise both time,  a bit of chipped paint, worn carpet and rails will not stop me from enjoying myself. 

glomarrone
Contributor Level: Admiral

So funny!

 

 

glomarrone
Contributor Level: Admiral

Yes, I agree with you.  Also what happened to the reviewer may have been quite specific to his/her situation and not a ship wide problem.

 

 

Deejay43
Contributor Level: Cruise Director

Reviews of ships are subjective as are those for hotels and vacation resorts. When one reads a number of these reviews, one wonders if every reviewer is grading the same entity. So, I agree with BDRebel that I would not book a cruise that received nothing but negative reviews from all sources

cruznjan
Contributor Level: Staff Captain

 

100 reviews out of how many passengers? And what did they say? I would take that into consideration.

 

MrChocoholic
Contributor Level: Captain

Cruise ship reviewers are like movie critics. As my daddy used to say, "Opinions like belly-buttons. Everybody has one." (It really wasn't belly-buttons but we're in mixed company.) No matter how well I might know a subject, no matter how much my experience and research may tell me, there's always going to be someone who's going to challenge me to a duel over some petty point. So, in answer to the forum's question: ABSO-FREAKIN'-LUTELY. As much as I admire MSC's Divina, and I have seen her up close and from afar, I have been so put off by the reviews I haven't given her a try. As my daddy used to say, "When one person calls you a horse, forget about it. When two people call you a horse, think about it. When three people call you a horse, go get a saddle." 

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