Have you ever?

Was your trip so bad that you actually removed some or all of the gratuities from your account?  Be honest.

17 Answers

The cruise would have to be unimaginably bad for me to do that.

And if it were that bad, the line's President would be hearing about it in no uncertain terms.

But would they listen? I have read where people have complained for whatever reasons to no avail.. No feed back or resolution.

After 102 cruises yes I have , not to many times

Honestly after taking over 50 cruises, I have never felt the need to do that.

I didn't know that paying gratuity was optional. I thought that the cruise line takes it from your sign and sail account no matter what......

They do but if you read the FAQ's it reads that they are optional and can be adjusted to how you feel your trip was.

Never. Nor would I ever consider it. If things were that bad I would pursue some sort of resolution with the cruise lines management. Removing gratuities is unconscionable as that money is supposed to be for the staff that served you day and night throughout the cruise and they certainly have earned it.If there is a problem with the cruise take it to the cruise line not the staff.

Nope, never even thought about it. A bad experience with one or two crew members shouldn’t result in all the other wonderful crew members getting shorted.

After years dealing with customer in both the food service and other industries, I could never remove all tips from the account. However, that being said if there was one person or incident that cause a great deal of trouble or grief. I might bring that up with management


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