ToddTheCruiser
Contributor Level: Staff Captain

Have you ever?

Was your trip so bad that you actually removed some or all of the gratuities from your account?  Be honest.

Tags:

17 Answers

BDRebel
Contributor Level: Captain

The cruise would have to be unimaginably bad for me to do that.

And if it were that bad, the line's President would be hearing about it in no uncertain terms.

ToddTheCruiser
Contributor Level: Staff Captain

But would they listen?  I have read where people have complained for whatever reasons to no avail.. No feed back or resolution.

GTVCRUISER
Contributor Level: Captain

After 102 cruises yes I have  , not to many times

 

ToddTheCruiser
Contributor Level: Staff Captain

 

glomarrone
Contributor Level: Admiral

Honestly after taking over 50 cruises, I have never felt the need to do that. 

MAMAAFRIKA
Contributor Level: Captain

I didn't know that paying gratuity was optional. I thought that the cruise line takes it from your sign and sail account no matter what......

ToddTheCruiser
Contributor Level: Staff Captain

They do but if you read the FAQ's it reads that they are optional and can be adjusted to how you feel your trip was.

OldGreyWolf
Contributor Level: Cruise Director

Never. Nor would I ever consider it. If things were that bad I would pursue some sort of resolution with the cruise lines management. Removing gratuities is unconscionable as that money is supposed to be for the staff that served you day and night throughout the cruise and they certainly have earned it.If there is a problem with the cruise take it to the cruise line not the staff. 

WeCruiseToo
Moderator
Contributor Level: Captain

Nope, never even thought about it.  A bad experience with one or two crew members shouldn’t result in all the other wonderful crew members getting shorted.

Johngold
Moderator
Contributor Level: Captain

After years dealing with customer in both the food service and other industries, I could never  remove all tips from the account. However, that being said if there was one person or incident that cause a great deal of trouble or grief. I might bring that up with management

Reply

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top